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導入後も安心してお使いいただくために

私たちの目標は、直面している問題の解決において、迅速で前向きな情報をご提供し、お客様がTecan製品導入後も安心してお使いいただくことです。

待ち時間を回避するために、Webによるお問合せをお勧めいたします。また、緊急のお問合せには電話でも受け付けております。

サポート終了製品について

製造終了、部品供給およびサポート終了の時期または終了の予定については、下記の“製品 フェーズアウト”、“ソフトウェア フェーズアウト”をご確認ください。

お問合せフォーム




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Tab 01 / 技術サポート
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Knowledge portal

Get 24/7 support

The Knowledge portal is here to support you anytime and anywhere, thanks to our video tutorials, FAQs, manuals and much more.

Knowledge portal

Tecan Helpdesk

Web request

Webによるお問合せ

“お問合せフォーム”をクリックするとTechnical Support Requestが開きます。

質問は英語ですが、お客様の情報およびお問合せ内容は日本語でご記入いただけます。送信後、リクエスト番号をお送りします。

(推奨)

お問合せフォーム

Email

メールによるお問合せ

ヘルプデスク宛てにメールでご連絡いただけます。緊急時以外はWebフォームまたは、メールをご利用ください。機器名およびシリアルナンバーを明記の上、ログファイルや、不具合の詳細な説明を記載してください。

国内のヘルプデスク:
Helpdesk-jp@tecan.com

他国の連絡先は こちら でご確認ください。

Telephone

電話によるお問合せ

日本のヘルプデスク宛てに電話で連絡いただけます。

フリーコール:0120-999-357(通話無料サービス)
※携帯電話からもつながります。
TEL: 044-556-7338
※営業時間: 月曜日-金曜日 9:00~17:00
※昼休み、祝日、年末年始休業を除きます。

他国の連絡先は こちらでご確認ください。

リクエスト後の対応

テクニカルサービススペシャリストがお客様のリクエストを管理し、解決までの連絡窓口となります。 ご依頼の内容に合わせて、フィールドサービスエンジニアや、アプリケーションサイエンティストまたは各製品分野のエキスパートラインが対応します。

すべてのお問い合わせは、最初にお近くのヘルプデスクにご連絡いただいた時点から、解決に至るまで、文書化され、詳細に追跡されます。

Tecan Remote – it’s as easy as 1, 2, 3.

Why wait days for a call-out when our team can get you back up and running remotely?
Rely on Tecan Remote for more uptime, efficiency and productivity.

Click below to download the instructions.

Read more




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Tab 02 / グローバル コンタクト
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2/475 Blackburn Road

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Victoria, 3149

Australia

T +61 3 9647 4100

T 1300 808 403 (Toll free within Australia)

helpdesk-aus@tecan.com

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Austria

T +43 6246 8933 256

F +43 6246 7277 0

helpdesk-at@tecan.com

Mechelen Campus

Schaliënhoevedreef 20A

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Belgium

T +32 15 709 054 (dutch)

T +32 15 709 055 (french)

F +32 15 42 16 12

helpdesk.benelux@tecan.com

Room 1802-1804 and Room 205, Yuexiu Tower ,

388 Fushan Road, Pudong Xinqu,

Shanghai Shi China, 200090

China

T +86 21 2206 32 06

T +86 40 0821 38 88

F +86 21 2206 5260

helpdesk-cn@tecan.com

Tour Swiss Life

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France

T +33 820 88 77 36

F +33 472 76 04 99

helpdesk-fr@tecan.com

Werner-von-Siemens-Straße 23

74564 Crailsheim

Germany

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T +49 1805 TECAN DE

F +49 7951 9417 92

helpdesk-de@tecan.com

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Italy

T +39 800 11 22 91

F +39 (02) 92 72 90 47

helpdesk-it@tecan.com

Kawasaki Tech Center

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Japan

T +81 44 556 7338

F +81 44 556 7312

helpdesk-jp@tecan.com

18 Boon Lay Way

TradeHub 21, #10-106

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Singapore

T +65 6444 1886

info-sg@tecan.com

149 Gasan digital 1-ro

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South Korea

T. +82-2-818-3301

helpdesk-kr@tecan.com

C/ Lepanto 151 Bajos

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Spain

T + 34 93 409 12 37

F + 34 93 330 87 00

helpdesk-sp@tecan.com

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Sweden

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helpdesk-no@tecan.com

Seestrasse 103

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Switzerland

T +41 44 922 82 82

T +41 44 922 83 83 (french)

F +41 44 922 89 23

helpdesk-ch@tecan.com

Theale Court

11-13 High Street

Theale

Reading RG7 5AH

United Kingdom

T +44 118 930 0300

helpdesk-uk@tecan.com

Technical support for components (OEM, Cavro)

18715 Madrone Pkwy

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USA

T +1 408 778-7600

F +1 408 465-2930

Toll Free in the US: T +1 866 798 3226

helpdesk-sy@tecan.com

Technical support for Tecan instruments

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USA

T +1 919 361 5200

F +1 919 361 5201

Toll Free in the US:

T +1 800 TECAN US or

T +1 800 352 5128

helpdesk-us@tecan.com

Title

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.




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Tab 03 / 製品 フェーズアウト*
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Hardware Partnumber Shipped until End of Support
4 Channel Dispenser F079002 10 1995 10 2002
F079012 12 2001 12 2008
812 SW1 TECAN F016205 T 12 2000
812 SW2 TECAN F016206 T 12 2000
96 PW: TECAN F029001 7 1996 7 2003
F029005 9 1996 9 2003
16029015 6 2010 6 2017
16029011 1 2011 1 2018
96 PW: Various OEM models F029017 12 2008
F029002 6 1995 6 2002
F029006 11 1995 11 2002
F029007 8 1996 8 2003
ActiveTip M 10619251 12 2007 12 2007
10619274
10619317
10642251
10642317
Aquarius 384 10630020 12 2009 12 2016
Aquarius 96 10630010 12 2009 12 2016
AUTO-LIA II F059007 9 2003 9 2010
AUTOBLOT 36 S F059005 12 2003 12 2010
AutoLia F069003 4 1996 4 2003
AUTOLIPA T F059004 11 2003 11 2010
Autoloader (for Aquarius) 10630070 12 2009 12 2016
AutoReader II B F016391 B 9 1994 9 2001
Autoreader III F016900 I 12 2000
AutoWash 96 F029003 9 1997 9 2004
AutoWash II: OEM model F016203 12 2000
Carousel HS 10612312 12 2006 6 2013
Carousel Standard 10612310 6 2006 6 2013
Carousel with BC scanner 10612311 6 2006 6 2013
Cavro Smart Peristaltic Pump (SP) 30086716 12 2023 12 2030
Columbus Minilyser / MiniSwift models F109022 8 1995 8 2002
F109122 4 1997 4 2004
16109224 7 2007 7 2014
16109225
16109222 6 2009 6 2016
16109223
Columbus Pro: TECAN 16109301 12 2004 12 2014
16109302
16109303
16109304
16109306
16109305 7 2005 7 2012
16109372 9 2008 9 2015
30024935 12 2008 12 2015
16109910 6 2009 6 2016
16109373 12 2009 12 2016
Columbus Pro: Various OEM models 16109374 12 2004 12 2014
16109375
30016165 3 2006 3 2013
30018364
30028380 2 2007 2 2014
Columbus: Genalyser / Evolyzer models 16109321 12 2004 12 2011
16109273 3 2005 3 2012
16109272 11 2005 11 2013
16109367 6 2006 6 2013
16109221 6 2007 6 2014
16109267 5 2008 5 2015
Columbus: TECAN F109021 8 1995 8 2002
F109000 11 1995 11 2002
F109002
F109001 12 1995 12 2002
F109003
F109005
F109004 5 1996 5 2003
F109105 11 1996 11 2003
F109103 2 1997 2 2004
F109100 3 1997 3 2004
F109102
F109101 4 1997 4 2004
F109104
F109106
F109121
F109162
16109201 12 2004 12 2011
16109202
16109203
16109204
16109205
16109206
16109262
16109263
16109276
16109277
16109901 4 2009 4 2016
Columbus: Various OEM models F109012 8 1995 8 2002
F109016
F109014 11 1995 11 2002
F109112 1 1996 1 2003
F109154 5 1996 5 2003
F109113 6 1996 6 2003
F109134
F109159
F109011 7 1996 7 2003
F109150
F109110 11 1996 11 2003
F109114 2 1997 2 2004
F109115
F109157
F109158
F109131 4 1997 4 2004
F109133
F109161
F109116 6 1997 6 2004
F109151
F109111 6 1998 6 2005
F109211 12 2003 12 2010
F109212
F109213
F109214
F109215
F109216
F109230
F109231
F109232
F109233
F109234
F109250
F109251
F109254
F109259
F109260
F109261
F109264
F109265
F109257 12 2004 12 2011
F109258
F109269
F109270
F109152 1 2007 1 2014
F109275 11 2008 11 2015
F109274 2 2009 2 2016
Connect: TECAN 16040001 12 2004 12 2011
30002792
30002793
30003147
30003148
30003149
10040005 7 2017 7 2024
10040006
10040901
10040902
10040905
16040901
30007822
30007823
30007825
30007826
30027365
Diluter 445 12 1996 12 2003
Diluter 465/87 12 1996 12 2003
EAD / T F016292 12 2000
EAR 340 ATTC F016925 12 2001
FE500pro (EU) 10620300 6 2016 6 2023
FE500pro (US) 10620400 6 2016 6 2023
Fluostar 384 Well F098004 12 1995 12 2002
Fluostar I Incubating F098003 12 1995 12 2002
Fluostar I Top Reading F098001 2 1997 2 2004
Fluostar II3 F098002 11 1995 11 2002
Fluostar Prof. incubat. F098007 7 1997 7 2004
Fluostar Professionell F098006 10 1997 10 2004
FluPolo Takara Biomedicals F129014 2 2000 2 2007
Freedom EVO 100 (1st generation)** 10641241 12 2007 12 2013
Freedom EVO 150 (1st generation) 10641441 12 2007 12 2013
Freedom EVO 200 (1st generation) 10641541 12 2007 12 2013
Freedom EVO Clinical 100 (1st generation) 10641242 12 2007 12 2013
Freedom EVO Clinical 150 (1st generation) 10641442 12 2007 12 2013
Freedom EVO Clinical 200 (1st generation) 10641542 12 2007 12 2013
Freedom EVO384R 100 3/3 10641245 12 2009 12 2016
Freedom EVO384R 100 3/5 10641246 12 2009 12 2016
Freedom EVO384R 150 3/3 10641445 12 2009 12 2016
Freedom EVO384R 150 3/5 10641446 12 2009 12 2016
Freedom EVO384R 200 3/3 10641545 12 2009 12 2016
Freedom EVO384R 200 3/5 10641546 12 2009 12 2016
Freedom EVO96R 100 3/3 10641243 12 2009 12 2016
Freedom EVO96R 100 3/5 10641244 12 2009 12 2016
Freedom EVO96R 150 3/3 10641443 12 2009 12 2016
Freedom EVO96R 150 3/5 10641444 12 2009 12 2016
Freedom EVO96R 200 3/3 10641543 12 2009 12 2016
Freedom EVO96R 200 3/5 10641544 12 2009 12 2016
Freedom EVOlyzer-1 100/2 10650100 12 2009 12 2016
Freedom EVOlyzer-1 100/4 10650101 12 2009 12 2016
Freedom EVOlyzer-1 150 10650200 12 2009 12 2016
Freedom EVOlyzer-1 200 10650300 12 2009 12 2016
Genesis Freedom 100/0 10611240 12 2004 12 2011
Genesis Freedom 100/4/8 10611241 12 2004 12 2011
Genesis Freedom 150/0 10611440 12 2004 12 2011
Genesis Freedom 150/4/8 10611441 12 2004 12 2011
Genesis Freedom 200/0 10611540 12 2004 12 2011
Genesis Freedom 200/4/8 10611541 12 2004 12 2011
Genesis NPS 100/4 10611254 12 2004 12 2007
Genesis NPS 100/8 10611258 12 2004 12 2007
Genesis NPS 150/4 10611454 12 2004 12 2007
Genesis NPS 150/8 10611458 12 2004 12 2007
Genesis RMP 100/4 10750100 1 2006 1 2013
Genesis RMP 100/8 10650110 1 2006 1 2013
Genesis RMP 150/4 10750200 1 2006 1 2013
Genesis RMP 150/8 10750210 1 2006 1 2013
Genesis RMP 200/4 10750300 1 2006 1 2013
Genesis RMP 200/8 10750310 1 2006 1 2013
Genesis RMP Ortho 10750509 1 2006 1 2013
Genesis RSP 100/4 10611204 12 2004 12 2011
Genesis RSP 100/4 for Haemotyper 10611264 12 2004 12 2011
Genesis RSP 100/8 10611208 12 2004 12 2011
Genesis RSP 100/8 for Haemotyper 10611268 12 2004 12 2011
Genesis RSP 100/8 Proteam 10611378 12 2004 12 2011
Genesis RSP 150/4 10611404 12 2004 12 2011
Genesis RSP 150/4 for Haemotyper 10611464 12 2004 12 2011
Genesis RSP 150/8 10611408 12 2004 12 2011
Genesis RSP 150/8 for Haemotyper 10611468 12 2004 12 2011
Genesis RSP 150/8 Proteam 10611478 12 2004 12 2011
Genesis RSP 200/4 10611504 12 2004 12 2011
Genesis RSP 200/4 for Haemotyper 10611564 12 2004 12 2011
Genesis RSP 200/8 10611508 12 2004 12 2011
Genesis RSP 200/8 for Haemotyper 10611568 12 2004 12 2011
Genesis RSP 200/8 Proteam 10611578 12 2004 12 2011
Genesis RWS 100/4 10611224 12 2004 12 2011
Genesis RWS 100/8 10611228 12 2004 12 2011
Genesis RWS 150/4 10611424 12 2004 12 2011
Genesis RWS 150/8 10611428 12 2004 12 2011
Genesis RWS 200/4 10611524 12 2004 12 2011
Genesis RWS 200/8 10611528 12 2004 12 2011
Genios Plus: TECAN 16129024 12 2012
Genios Plus: Various OEM models 16129026 12 2012
Genios Pro 16129035 12 2013
16129935
Genios Pro: Various OEM models 16129043 12 2013
16129943
Genios: TECAN 16129004 12 2012
16129023
16129027
16129904
Genios: Various OEM models 16129015 12 2012
16129021
16129025
16129028
16129037
16129038
GenMate Low Volume, LiHa side, 115V 612328 6 2009
GenMate Low Volume, LiHa side, 230V 612 322 6 2009
GenMate Low Volume, RoMa side,115V 612 329 6 2009
GenMate Low Volume, RoMa side,230V 612 323 6 2009
GenMate Standard, LiHa side, 115V 612 326 6 2009
GenMate Standard, LiHa side, 230V 612 320 6 2009
GenMate Standard, RoMa side, 115V 612 327 6 2009
GenMate Standard, RoMa side, 230V 612 321 6 2009
HID Extraction 30039731 10 2016 10 2023
HID qPCR Setup 30019976 10 2016 10 2023
HID qPCR Setup & Extraction combo 30040682 10 2016 10 2023
HS 400: TECAN 16149011 3 2006 3 2013
16149012
16149911
HS 4800: TECAN 16149001 6 2007 6 2014
16149002
16149901
HS400 Pro / HS4800 Pro 12 2015 12 2022
10126609
10126616
10142906
10142907
10147019
10147040
13360003
13360013
13360014
13360015
13360016
13360017
15174039
30005952
30008555
30014587
30014646
30015080
30015245
30015246
30015717
30015910
30015911
30015912
30015916
30017938
30018390
30018611
30019201
30019209
30019211
30019886
30019887
30019888
30022156
30023877
30023878
30023879
30023880
30023881
30026945
30028201
30028203
30032537
30032539
30039168
30046744
30049687
30055766
30055767
30055768
30055769
30055790
30055791
30055792
30055793
30055794
30060841
30060842
30060843
30060844
30060846
30060888
HTS7000 F129011 3 2000 3 2007
HTS7000 plus F129012 8 2000 8 2007
Infinite 200: TECAN 30016056 10 2010 10 2017
Infinite F500 30017907 12 2016 12 2023
30017959
30018141
30018528
30018541
30019332
30019333
30019334
30019337
30022327
Infinite M1000 30034301 3 2012 3 2019
30061442
Infinite M1000 PRO 30063849 7 2017 7 2024
INSTRUMENT POWER SCANNER  30038387 7 2017 6 2024
30038388
30040512
30045903
30049886
30049977
30051489
30051829
30061190
LS 200 / 300 / 400: TECAN 30000634 3 2005 3 2012
30000635
30000636
30000637
30000638
30000639
30001655
30001656
30001657
30001658
30001659
30001660
30001661
30001662
30001663
30001664
30001665
30001666
30002718
30002719
30002779
30002780
30002812
30002813
30004036
30004037
LS Reloaded / Lasercheck 10122344 6 2015 6 2022
10122345
10122356
10122358
10122361
10122921
10122922
10122924
10122925
10122926
10122927
10126601
11105523
13714417
16129020
30017387
30022912
30054711
30094824
Mega 12 1993 12 2000
MegaFlex 12 1998 12 2005
Minilyser Various OEM models 16119041 7 2007 7 2014
30003048
30003049
30003050
30003051
30003052
30003053
30003054
30003055
30003056
Minilyser: TECAN 16119014 12 2004 12 2011
16119044
30000633
30001483
30001484
30001485
30001486
30001487
30001488
30001511
16119040 6 2009 6 2016
30000632
30001481
30001482
MINIPREP 60 20730025 12 2006 12 2013
MINIPREP 60 8-MANIFOLD 20730031 12 2006 12 2013
MINIPREP 60 DITI 20730029 12 2006 12 2013
MINIPREP 60 LC 20729946 12 2006 12 2013
MINIPREP 75 1TIP 20728232 12 2006 12 2013
MINIPREP 75 2-LIHA 1/1 20730035 12 2006 12 2013
MINIPREP 75 2-LIHA DITI/R4 20737775 12 2006 12 2013
MINIPREP 75 2-LIHA MLTSYN 20727764 12 2006 12 2013
MINIPREP 75 2-LIHA, 1/ 8-MANIFOLD 20728236 12 2006 12 2013
MINIPREP 75 8-MANIFOLD 20728234 12 2006 12 2013
MiniSwift Various OEM models 16119051 7 2007 7 2014
30003057
30003058
30003059
30003060
MiniSwift: TECAN 16119036 12 2004 12 2011
30001489
30001490
30001491
30001492
30001493
30003131
30003132
30003133
30003134
16119050 6 2009 6 2016
16119060
30003130
NPS option hardware 10614008 12 2007 12 2007
10614018
NPS upgrade kit 10619280 12 2007 12 2007
10619281
10619282
10619283
Photometer 340 ATTC F016940 5 1994 5 2001
Photometer OT 210 F016520 10 1992 10 1999
Photometer PR 963 F016415 2 1998 2 2005
Pick and Place Arm 10642012 12 2007 12 2013
PLATE ADAPTER INCUBATOR 10290268 12 2014
POLARION F129002 11 2002 11 2009
Power Supply Genesis Series, 1000 W 750000 9 2001 9 2008
750003
Power Supply Genesis Series, 600 W 619324 9 2001 9 2008
PROFIBLOT 2IN1 F059008 3 2004 3 2011
PROFIBLOT 48 2IN1 16059030 11 2008 11 2015
PROFIBLOT 48: (End of Support June 2028, except for China) 16059028 6 2021 6 2028
30087537
PROFIBLOT 48: Option CCD-Camera 30013186 12 2008 12 2013
PROFIBLOT 48: Various OEM models 30022756 12 2006 12 2013
16059033 7 2007 7 2014
ProfiBlot I TECAN F069001 6 1996 6 2003
ProfiBlot I: Various OEM models F069002 9 1996 9 2003
F069004 5 1997 5 2004
PROFIBLOT II N F059001 11 2003 11 2010
Profiblot II N OEM F059011 5 1999 5 2006
Profiblot II N STRAY F059021 4 1997 4 2004
PROFIBLOT II S F059006 4 2003 4 2010
Profiblot II S OEM F059012 12 1997 12 2004
PROFIBLOT II T F059002 11 2002 11 2009
F059003 1 2003 1 2010
PROFIBLOT II TH F059025 10 2002 10 2009
Profiblot II: Various OEM models F059023 1 1997 1 2004
F059022 9 2003 9 2010
PROFIBLOT T48: (End of Support June 2028, except for China) 16059032 6 2021 6 2028
30087538
Proteam Digest 100 10611375 12 2004 12 2011
Proteam Digest 150 10611475 12 2004 12 2011
Proteam Digest 200 10611575 12 2004 12 2011
Proteam FFE F139003 6 2003 6 2010
F139001 12 2003 12 2010
F139011
PW 384: TECAN 16029100 12 2010 12 2017
16029102
16029103
16029900
30002592
30002593
30002594
30002595
PW 384: Various OEM models 16029101 12 2010 12 2017
QC PAC 340-750nm Spectra B032498 3 1996 3 2003
QC Pac2 Spectra V2.27 B032497 11 2001 11 2008
QC Plate B016008 3 1996 3 2003
QC PLATE FOR R210/R510 B016131 3 1996 3 2003
QC Plate Quarz B016009 3 1996 3 2003
QC-Pac ATC TECAN V4.0 B016137 3 1996 3 2003
QC-PLATE COMPLETE TECAN B016130 3 1996 3 2003
QCPAC1 400-700NM SPECTRA B032499 3 1996 3 2003
QCPAC2 ATX V2.27 READERS B016135 5 2000 5 2007
QCPAC2 WITH CARTRIDGE V2.27 SPECTRA B016138 6 2002 6 2009
QCPAC2 WITHOUT CARTRIDGE V2.27 SPECTRA B016139 8 2002 8 2009
R-400 ATC Schiapparelli B016902 12 1993 12 2000
RAINBOW ROBOTIC F039040 10 1997 10 2004
RSP 5000 CE 12 1998 12 2005
RSP 5000 non CE 12 1996 12 2003
RSP 8000 12 1996 12 2003
Safire F129013 12 2004 12 2011
Safire DIODE ARRAY SYSTEM F129018 4 2002 4 2009
Safire2: TECAN 16129042 3 2009 3 2014
30007885
30007886
30007887
30007888
30007889
30007890
30007891
30007892
30007893
30007894
30007895
30007896
30026757
30030748
Safire2: Various OEM models 30030748 10 2007 10 2012
Safire: Various OEM models F129022 12 2004 12 2011
Soliscreen Cellwasher for Biotest F109271 12 2003 12 2010
SPECTRA CALSSIC F039200 12 2000 12 2007
Spectra Classic OEM F039201 11 1999 11 2006
SPECTRA FLUOR F129001 4 1999 4 2006
Spectra Fluor Plus F129005 12 2002 12 2009
SPECTRA GENALYSER F039041 7 2000 7 2007
Spectra I F039001 3 1998 3 2005
Spectra I OEM F039011 9 1997 9 2004
Spectra I OEM weiss F039021 11 1997 11 2004
SPECTRA II CLASSIC F039002 6 1998 6 2005
Spectra II Japan F039068 3 1997 3 2004
SPECTRA II MINILYSER F039035 6 2000 6 2007
Spectra II Minilyser F039071 1 2001 1 2008
Spectra II OEM F039012 2 1999 2 2006
Spectra II OEM weiss F039023 1 1998 1 2005
F039022 4 1998 4 2005
Spectra II Robotic F039036 2 1996 2 2003
Spectra II Thermo Robotic T-CH F039066 10 1996 10 2003
Spectra III China F039056 11 1996 11 2003
SPECTRA III CLASSIC F039003 2 1999 2 2006
Spectra III OEM F039013 8 1996 8 2003
Spectra III Robotic T-AT F039069 6 1997 6 2004
SPECTRA IMAGE F039044 4 1998 4 2005
F039244 11 2001 11 2008
Spectra Mini AP F039102 12 2000 12 2007
Spectra Mini OEM F039101 2 2000 2 2007
SPECTRA MINI TECAN F039100 5 2000 5 2007
Spectra Rainbow F039046 2 1999 2 2006
SPECTRA RAINBOW F039246 3 2000 3 2007
SPECTRA RAINBOW THERMO F039034 3 1998 3 2005
Spectra RB Robotic ML F039072 5 2000 5 2007
Spectra RB Robotic Thermo F039032 8 1996 8 2003
Spectra RB Thermo F039234 7 2000 7 2007
Spectra Robotic Thermo F039033 3 1997 3 2004
Spectra Shell F039039 3 1998 3 2005
F039253 5 1998 5 2005
SPECTRA SHELL F039053 3 1999 3 2006
SPECTRA SHELL OEM F039043 3 1998 3 2005
Spectra Shell OEM F039243 11 1999 11 2006
Spectra Shell Robotic F039055 5 1996 5 2003
SPECTRA THERMO F039038 1 1998 1 2005
Spectra Thermo F039238 6 2000 6 2007
Spectra Thermo US F039067 3 1997 3 2004
Spectra: Various OEM models F039058 5 1996 5 2003
F039059
F039060
F039054 7 1996 7 2003
F039042 12 1996 12 2003
F039057 1 1997 1 2004
F039070 5 1997 5 2004
F039064 9 1997 9 2004
F039037 12 1997 12 2004
F039052
F039073 3 1998 3 2005
F039047 6 1998 6 2005
F039273
F039263 5 1999 5 2006
F039237 12 1999 12 2006
F039275 2 2000 2 2007
F039257 7 2000 7 2007
F039270
F039048 8 2000 8 2007
F039074 9 2000 9 2007
SPECTRAFLUOR F129003 12 2001 12 2008
Sunrise: Minilyser / MiniSwift models 30002997 12 2004 12 2011
30003012
30003028
30003046
30003044 7 2007 7 2014
30000605 6 2009 6 2016
30001539
Sunrise: Option TS Color 10037406 6 2016 6 2023
Sunrise: Option TS Color Blue 30029799 6 2016 6 2023
Sunrise: Option TS Color Green 30029801 6 2016 6 2023
Sunrise: Option TS Color Orange 30029800 6 2016 6 2023
Sunrise: Option TS Color Red 30029798 6 2016 6 2023
Sunrise: Option TS Color Silver 30012990 6 2016 6 2023
Sunrise: TECAN 16039319 12 2004 12 2011
30000599
30000601
30000603
30000607
30000609
30000611
30000613
30000615
30000617
30000619
30000621
30000623
30000625
30000626
30000628
30004810
16039300 7 2005 7 2012
Sunrise: Various OEM models 16039301 12 2004 12 2011
16039302
16039304
16039401
30002471
30002994
30002995
30002996
30002998
30002999
30003000
30003001
30003002
30003003
30003004
30003005
30003006
30003007
30003008
30003009
30003010
30003011
30003013
30003014
30003015
30003016
30003017
30003018
30003019
30003020
30003021
30003022
30003023
F03930216
F03930401
F03930402
F03930403
F03930405
F03930406
F03930407
F03930408
F03930409
F03930410
F03930411
F03930412
F03930413
F03930414
F03930415
F03930416
Te-MO 384 3*3 10612032 12 2009 12 2016
Te-MO 384 3*5 10612030 12 2009 12 2016
Te-MO 96 3*3 10619151 12 2009 12 2016
Te-MO 96 3*5 10619150 12 2009 12 2016
Te-PoolSafe, option for 12ml tubes 30016348 3 2012 3 2019
Te-PoolSafe, option for 50ml Falcon tubes 30032895 3 2012 3 2019
Twister H020134 7 2002 7 2009
ULTRA F129010 12 2002 12 2009
ULTRA 384 F129031 12 2002 12 2009
ULTRA Evolution: TECAN 16129029 12 2004 12 2011
16129032
16129929 12 2008 12 2015
ULTRA LABCD F129030 12 2003 12 2010
ULTRA: Various OEM models 16129017 12 2002 12 2009
F129009
* If you have questions about versions being phased out or need replacement please contact your local Tecan representative
** This is not the current version of the Freedom EVO 2; it is the older Version Freedom EVO 1




***************************************************************************************
***************************************************************************************
Tab 04 / ソフトウェア フェーズアウト*
***************************************************************************************
***************************************************************************************

Software Part No Shipped
until
Substitution
by
Part No of
Substitution
AMI Software RSP 5000 520.991 9 1998
Amphis 6 2003
AXS Software RSP 8000/MF 800.065 9 1998
BEP III Link Package 800.091 9 1998
Biolise 3 2003 Magellan
Blood Typer 520.672 9 1998
Blood Typer Advanced 520.692 9 1998
Blood Typer Advanced with Sample List 520.696 12 1999
Blood Typer with Sample List 520.676 9 1998
Capture 3 2003
CrysScreen V2.0 SP1 30031183 11 2016 None
Cyto Application Software 520.67 9 1998
EasySNP 3 2003
EVO Logic 30061064 12 2020 None
FACTS 11 2016 Freedom EVOware Plus 10615151
FACTS 4.82 + Gemini 4.2 SP4 10615040 11 2016 Freedom EVOware Plus 10615151
FACTS Developers 10615042 11 2016 None
FACTS Generic Driver 10615047 11 2016 None
FACTS Light 10615045 11 2016 Freedom EVOware Plus 10615151
FACTS Upg. 4.82 + Gemini 4.2 SP4 10615041 11 2016 Freedom EVOware Plus 10615151
FE 500 1.2 FE 500 2.0 10628300
Freedom EVOlyzer SW (all versions) 10 2009 Freedom EVOlution SW 30030582, 30073569
Gemini Advanced 4.2 SP4 10615060 11 2016 Freedom EVOware Standard 10615150
Gemini Standard 4.2 SP4 10615065 11 2016 Freedom EVOware Standard 10615150
Gemini Upg. STD./ADV.4.2 SP4 10615061 11 2016 Freedom EVOware Standard 10615150
GenEditor Software 615110 6 2009
HID CE Setup 30040683 11 2016 None
HID Evolution 11 2016 None
HID Extraction 30039731 11 2016 None
HID qPCR Setup 30019976 11 2016 None
HID qPCR Setup & Extraction combo 30040682 11 2016 None
HTSoft 3 2003
Integrator SW 800.052 9 1998
KSP/TLS V1.92 615.02 12 1998 Logic V2.xx (32bit-version) 615.03
615.021 615.031
615.022 615.032
615.023
615.024
Logic 2.6 12 2005 EVO Logic 3.0 30061064
Medusa 2000 Link Package 800.092 9 1998
MEGA Application Program MAP 700.091 9 1998
Mini Typer 920.01 9 1998
Mini Typer Advanced 920.03 9 1998
Mini Typer with Sample List 920.02 9 1998
920.04
Multicalc Link Package 800.09 9 1998
Neptune 1.0 Phased out / No replacement
ReaderDownload 3 2003 FWDownload
RScan 3 2003 XFluor4
S&S V3.10 (16bit-version) 615 9 1998 S&S V3.10 (32bit-version) 615.006
S2Read 3 2003 Magellan
Screening SW 615.003 9 1998 Logic V2.xx (32bit-version) 615.03, 515.031, 615.032
Soft2000 3 2003 Magellan
SW Package for DITI 521.003 9 1998
TE-CLOUD EVOWARE BACK-UP SERVICE ALONE 30095835 8 2020
TE-CLOUD EVOWARE BACK-UP W TE-CARE CONTR 30102756 8 2020
TECMENU Software 520.998 9 1998
TecScan 3 2003
Toolbox 10615001 Phased out / Not sold anymore
Toolbox (16bit-version) 615.001 9 1998 Toolbox (32bit-version) 615.001
* If you have questions about versions being phased out or need replacement please contact your local Tecan representative




***************************************************************************************
***************************************************************************************
Tab 05 / Reagent/Kit
phase outs*
***************************************************************************************
***************************************************************************************

Reagent/Kit Partnumber Shipped until End of Support
Crescendo cDNA Synthesis for qPCR 30183903 7 2023 12 2023
30183905
Ovation Whole Blood Solution 3100-12 7 2023 12 2023
3100-60
3100-A01
Universal RNA-Seq with NuQuant, UDI 0530-A01 7 2023 12 2023
0537-A01
0537B-A01
30211267
30211268
* If you have questions about versions being phased out or need replacement please contact your local Tecan representative